Get Help with Your Delupet Training Collar
Choose your preferred contact method below or check our FAQ section for quick answers to common questions
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Choose your preferred contact method below or check our FAQ section for quick answers to common questions
Both the collar and remote fully charge in 2-3 hours using the included USB cable. A complete charge provides 35-55 days of standby time, depending on your model
Yes, all Delupet collars feature IPX7 waterproof certification, allowing for use in rain, snow, and brief submersion up to 1 meter deep for 30 minutes.
Our collars fit dogs from 10 to 120 pounds, with adjustable straps accommodating neck sizes from 8 to 25 inches, depending on the model
Press and hold the power button on both devices until you see the pairing indicator light. Follow the specific instructions in your model’s manual for multi-dog setup.
Start with the lowest setting and observe your dog’s response. Look for subtle signs like ear movement or head turning. Increase levels gradually until you notice a mild reaction
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